Frequently Asked Questions

Everything you need to know about ParkEasy's AI-powered parking detection and marketplace

General

Technology & Accuracy

Privacy & Security

Marketplace & Listing

Pricing & Features

Technical Support

Events & Special Cases

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Frequently Asked Questions

General

What is ParkEasy?

How is ParkEasy different from other parking apps?

Where is ParkEasy available?

Technology & Accuracy

How does AI camera detection work?

What does the confidence score mean?

How accurate is the detection?

How often is the data updated?

What happens if WebSocket connection fails?

Privacy & Security

Are the cameras recording people?

What data do you store about me?

Do you track my location?

Marketplace & Listing

What is the ParkEasy Marketplace?

Who can list parking spots?

How do I list my parking spot?

How much does it cost to list?

Do I need cameras to list on the marketplace?

How do payments work for listings?

Am I protected if something happens to my property?

How do I book a marketplace spot as a driver?

Pricing & Features

What features are free?

What do I get with premium subscriptions?

How does marketplace booking work?

What are passes and packs?

Technical Support

Which browsers are supported?

Is there a mobile app?

Does ParkEasy work offline?

What if I'm having connection issues?

How do I report incorrect availability data?

Events & Special Cases

How does event parking work?

Can I see reserved or permit-only spots?

How reliable is the app during peak times?

Still have questions?